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Privacy Policy

Privacy Policy

Last Updated:10/7/2025.

Welcome to Derra Learning. We respect your privacy and are committed to protecting the personal information of every parent, student, and visitor to our website (www.derralearning.com.ng). This Privacy Policy explains how we collect, use, store, and protect your data.

πŸ”’ 1. Information We Collect

We collect personal information to deliver a safe and customized learning experience. The types of information we may collect include:

a. User-Provided Information

When you register or enroll in a course:

  • Parent/Guardian name and contact details

  • Child's name and age

  • Email address and phone number

  • Billing and payment information

b. Automatically Collected Data

When you visit our website:

  • IP address and browser type

  • Device information

  • Pages visited and time spent on the site

  • Cookies (see section 6)

c. Learning & Usage Data

  • Course progress and attendance

  • Interaction with instructors or support

  • Submitted assignments or feedback

🎯 2. How We Use Your Information

We use the collected information to:

  • Register students and manage course enrollment

  • Process payments securely

  • Deliver live and recorded classes

  • Provide customer support

  • Communicate important updates, schedules, or offers

  • Monitor performance and improve our services

  • Maintain safety and security for all users

πŸ‘©β€πŸ« 3. Children’s Privacy

Derra Learning is designed for children, but all accounts must be registered by a parent or legal guardian. We do not knowingly collect personal data directly from children under 13 without parental consent.

🀝 4. Sharing Your Information

We do not sell or rent your personal data. We may share information only when:

  • Required to deliver services (e.g., payment processors, learning tools)

  • Legally required to comply with regulations or court orders

  • Necessary to protect the safety, rights, or property of Derra Learning or its users

All third-party services we use are under strict confidentiality agreements.

πŸ›‘οΈ 5. How We Protect Your Information

We implement appropriate security measures to protect your personal data, including:

  • SSL encryption on our website

  • Secure servers and firewalls

  • Password-protected user accounts

  • Limited access to staff and partners

However, no online system is 100% secure. We encourage you to keep your passwords confidential and log out after each session.

πŸͺ 6. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience

  • Remember your login or preferences

  • Analyze site traffic and usage

  • Improve website performance

You can control cookie settings in your browser. However, disabling cookies may affect site functionality.

✏️ 7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion of your data (subject to legal retention obligations)

  • Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at support@derralearning.com.ng.

πŸ”„ 8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review the policy regularly.

πŸ“ž 9. Contact Us

If you have any questions, concerns, or requests related to your privacy or data protection, please reach out to:

Derra Learning
πŸ“§ Email: support@derralearning.com.ng